small business owners

Increase Employee Retention with Interactive Onboarding & Training

By |2019-02-19T17:41:54+00:00February 19th, 2019|

Increase Employee Retention with Interactive Onboarding & Training Did you know that the average manual employee onboarding process takes 19 days to complete? That’s right — 19 days! That’s nearly three weeks you’re paying for little to know productivity as new hires ramp up. Not only does manual employee onboarding mean paying for nearly three weeks of zero-productivity, research shows that your printed material isn’t even efficient. Why a Winning Onboarding Strategy Matters The Harvard Business Review determined one out of six new hires quit within 90 days because of a bad onboarding experience. When [...]

Training Your Employees is Key to Customer Satisfaction

By |2019-01-24T18:27:45+00:00January 24th, 2019|

Training Your Employees is Key to Customer Satisfaction You put everything into your business in hopes that it will thrive — not just survive. But, what if your operation isn’t growing? I might not be a problem with your product or service you provide, but the quality of the interactions your customers experience. Whether you own a mom and pop retail shop or a franchise, service matters! Customer service training is also important across industries. First Impressions Last Forever Imagine you own a roofing company. You offer a variety of materials [...]

How Virtual Training Impacts Engagement and Productivity

By |2019-01-16T19:13:48+00:00January 16th, 2019|

How Virtual Training Impacts Engagement and Productivity As companies invest more in training, it’s becoming increasingly important to measure and track their return on investment. We drew from our expansive data to better understand how organizations are proving the ROI of learning, and how learning impacts key business outcomes, like employee engagement and productivity, as well as tenure, retention, and reventure growth. Employee Training Boosts Productivity In our current fast-growing economy, businesses need to hire and scale quickly to stay competitive. Tackling employee productivity, particularly speeding up the time it [...]

The ROI of Investing in Corporate Training

By |2019-01-16T00:36:31+00:00January 11th, 2019|

The ROI of Investing in Corporate Training Your company hiring process is airtight — meaning, only the most qualified candidates ever get their foot in your door. So, why would you invest in unnecessary company training when employees are brought on with all the knowledge needed to do their jobs well from the start? As industries become increasingly competitive, independent business owners depend on their employees — and the quality of service they provide — to build the kind of relationships that keep customers coming back. How to help your employees deliver service that stands [...]